DATABASE ADMNISTRATOR

Location: Fort Payne, AL

We are seeking an experienced individual to join our team by training staff on the proper use of our database ensuring accurate and consistent processes throughout the company. This person will be a “super user” resource for the operational, sales, and administrative teams.

Duties & Responsibilities:

  • Be able to understand the production system at a very detailed level

  • Thoughtfully present options to accomplish work within the functionality of the software with scalability in mind

  • Support all areas of the business by using both the production software’s functionality & critical thinking skills

  • Ensure consistency of data input between markets, positions, etc.

  • Create & manage templates for consistency across all markets/teams

  • Manage certifications; what is needed, what needs renewing & when, manage compliance issues that might create risk issues due to unnecessary gaps in certification

  • Manage training needed for new hires

  • Build, manage & track weekly training sessions across all markets

  • Keep record of who received what training & when

  • Proactively schedule training sessions after new Aspire software updates

  • Create training videos as a point of reference for ongoing training needs

  • Create streamlined internal processes to best achieve business goals

  • Work with the Leadership Team, as needed, to investigate & correct operational issues created by non-compliant processes & create new processes as the company grows

  • Ensure business operations are compliant with company policies & industry best practices

  • Support Branch Managers, etc. in preparation for operational reviews, as well as team reviews

  • Own certain normalize processes within the Aspire functionality; manage landscape maintenance contract renewal process-Budget vs Actual Reviews, review with CRM’s and BM’s

  • Other duties assigned as needed

Benefits for Eligible Full Time Employees:

  • Profit Sharing

  • Blue Cross Blue Shield Insurance